UOB FinLab

UOB Joins Forces with SkillsFuture Singapore: Empowering SMEs for the Future

Featured Image For Uob Joins Forces With Skillsfuture Singapore: Empowering Smes For The Future

The witnesses, from left to right (top row): Tan Kok Yam (Chief Executive, SSG), Desmond Lee (Minister for Education), Wee Ee Cheong (Deputy Chairman & CEO, UOB)

The signators, from left to right (bottom row): Xu Wenshan (Director, Enterprise Engagement Division, SSG), Paul Kan Ngee Fei (Country Head, Business Banking Singapore, UOB)

Small and medium enterprises (SMEs) sit at the frontline of both opportunity and disruption in today’s rapidly evolving economy. The pace of digital transformation is driven by artificial intelligence (AI), data innovation, and sustainability imperatives, reshaping industries faster than ever before.

SMEs contribute nearly half of the nation’s Gross Domestic Product (GDP) and employ two-thirds of Singapore’s workforce, according to Infocomm Media Development Authority (IMDA). Their importance to the economy is clear and so is the urgency of equipping SMEs for what’s next.

At the same time, global uncertainties such as supply chain disruptions, shifting consumer preferences, and stricter sustainability standards are adding further pressure. To stay competitive, SMEs must continually upskill their workforce, embrace new technologies, and evolve their business models. Upskilling is not just about survival, it’s about building resilience, improving operational efficiency, and unlocking new growth.

How SMEs respond to AI, digitalisation and sustainability will ultimately define their growth potential and influence Singapore’s broader economic trajectory. However, many still face significant barriers, from limited resources to digital skills gaps, making it challenging to fully seize the opportunities of today’s fast-evolving digital landscape.

UOB has taken a significant step to help SMEs rise to this challenge: the bank has been officially appointed a SkillsFuture Queen Bee (SFQB) champion by SkillsFuture Singapore (SSG). This appointment marks a milestone that aligns with the 90th anniversary of UOB and the 10th anniversary of SSG, underlining our shared commitment to future-proofing Singapore’s economy by equipping SMEs with critical skills and capabilities.

A Future-Focused Collaboration

The SFQB initiative is a national strategy that encourages organisations to lead and mentor in workforce development through lifelong learning. As a Queen Bee, UOB will act as an industry mentor, providing SMEs with curated programmes, sector-specific insights, and practical tools that accelerate their transformation.

The bank will deliver on this mandate through UOB FinLab, its strategic community enabler. Since 2018, UOB FinLab has supported over 2,700 SMEs across ASEAN, helping them harness digital technologies and sustainable practices to grow their businesses.

The newly launched UOB SME Elevate Programme helps SMEs harness AI, digitalisation and sustainability, unlocking new growth opportunities while building resilience.

Here’s how the SME Elevate Programme empowers SMEs:

  • Curated Training and Workshops

We offer a wide range of practical, hands-on training sessions. These cover essential topics like digital marketing, adoption of AI tools, business transformation, sustainability best practices, business strategy, and data analytics. These workshops are tailored to the real-world challenges SMEs face, helping them acquire new skills immediately.

  • SkillsFuture Funding

Eligible SMEs can receive up to 90% funding for approved courses through SSG to make upskilling accessible. This significantly reduces costs and encourages participation, enabling more SMEs to invest in their teams’ development.

  • One-on-One Mentorship

SMEs gain access to a network of over 40 industry experts who provide personalised guidance. These mentors help businesses refine their strategies, navigate transformation challenges, and identify new opportunities for growth.

  • Access to UOB BizSmart Tools

SMEs can also leverage UOB BizSmart, a curated suite of digital solutions designed to streamline operations in areas like accounting, human resources, and inventory management. These tools help businesses improve efficiency and innovate faster.

  • Exclusive Networking Opportunities

Through UOB FinLab’s ecosystem of more than 33,000 professionals, spanning technology providers, SMEs, and industry leaders, participants can connect with like-minded peers. These networking opportunities foster collaboration and open doors to partnerships and new markets.

What makes the UOB SME Elevate Programme stand out is its personalised approach. It begins with a digital needs assessment, which identifies each SME’s unique gaps and opportunities. From there, the programme recommends the most relevant training and support to help the SME level up regardless of their current digital maturity.

This collaboration with SSG will benefit about 200 SMEs and 800 SME employees in Singapore, guiding them to develop the skills needed to thrive in a digital and sustainable economy.

Strategic Collaboration with Institutes of Higher Learning

UOB has partnered with Nanyang Technological University, National University of Singapore, and Ngee Ann Polytechnic under the SkillsFuture Queen Bee initiative. These collaborations harness the academic strength and industry insights of each institution to deliver impactful training, advisory and mentorship for SMEs and these new pathways will help in creating a resilient and future-ready SME sector at the heart of Singapore’s economy.

Mou Signing - Uob Joins Forces With Skillsfuture Singapore: Empowering Smes For The Future
The witnesses, from left to right (top row): Lo Kien Foh (Member, NTU Board of Trustees), Prof Ang Wee Han (Associate Provost (NUS Multidisciplinary and Interdisciplinary Masters’ Programme), Wee Ee Cheong (Deputy Chairman & Chief Executive Officer, UOB), Lim Kok Kiang (Principal & Chief Executive Officer, NP)

The signators, from left to right (bottom row): Associate Professor Sia Siew Kien (Associate Vice President (Lifelong Learning – Continuing Education), NTU), Suresh H Punjabi (Associate Dean (Industry Engagement), School of Continuing & Lifelong Education, NUS), Janet Young Yoke Mun (Managing Director & Group Head, Group Channels & Digitalisation, UOB), Tay-Tok Seok Ling (Senior Director, Planning & Strategy and Chief Financial Officer, NP)

Our Commitment to SME Transformation

UOB goes beyond banking by building ecosystems that help businesses thrive in the long term. It offers targeted training and delivers a strategic framework that drives growth, strengthens digital confidence, and develops future-ready teams, through UOB FinLab and the UOB SME Elevate Programme.

Over the years, UOB FinLab has demonstrated the impact of digital and sustainable transformation. We have supported thousands of SMEs in ASEAN, helping them navigate the complexities of digital adoption and environmental responsibility. We are doubling down our efforts in Singapore now as a SFQB champion by inviting local SMEs to join us on this journey of continuous learning and innovation.

The UOB SME Elevate Programme offers the guidance, tools, and community support to advance with clarity and confidence, whether a SME’s business is just starting its digital transformation or seeking to deepen its sustainability practices.

To learn more about the UOB SME Elevate Programme and how it can help your business grow, visit https://thefinlab.com/programmes/uob-sme-elevate-programme/.

Stay up to date with the UOB FinLab community by following us on LinkedIn and subscribe to the newsletter.

UOB Joins Forces with SkillsFuture Singapore: Empowering SMEs for the Future

Featured Image For Uob Joins Forces With Skillsfuture Singapore: Empowering Smes For The Future

Online programme

Start Smart Programme

Designed for business owners to enhance their digital capabilities through practical learning, this programme takes businesses to the next level.

Online programme

Start Smart Programme

Designed for business owners to enhance their digital capabilities through practical learning, this programme takes businesses to the next level.

Don't miss out on the latest Digitalisation and Sustainability trends, insights and more!

Bridge ideas and innovation, subscribe to the FinLab Connect now!