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UOB and NAC team up to help arts sector on digitalisation journey

Featured Image For Uob And Nac Team Up To Help Arts Sector On Digitalisation Journey

The UOB-NAC Acceleration Programme For The Arts included a hands-on video-making lesson on creating short videos using camera phones and the CapCut free video editing tool.
PHOTO: NATIONAL ARTS COUNCIL

At a recent session for representatives of Singapore arts companies, veteran trainer Felix Tan asked the room: “How many of you here think your organisations have very little money and very few resources?” More than half of the people in the room – and some rather grudgingly at that – raised their hands.

“Well, when you don’t have money, you have to get really creative… Sometimes, you just need to move.”

On the one hand, you don’t need to tell a roomful of arts practitioners to “get creative”. They’ve been making magic happen on tiny budgets for a good portion of their careers.

On the other hand, Tan’s day-long lesson on design thinking – popularised by global companies such as Apple, Google and Airbnb – may just be what the art sector needs to shift, revise and expand its thinking towards more global business trends.

Tan, the mentor-in-residence at United Overseas Bank (UOB) innovation arm The Finlab, covered everything from key metrics and cost structures to customer segments and value propositions. Although some participants said these were not new concepts to them, others found value in how the information was synthesised using newer frameworks and methodologies.

Felix - Uob And Nac Team Up To Help Arts Sector On Digitalisation Journey
Felix Tan, mentor-in-residence at United Overseas Bank (UOB) innovation arm, The Finlab, teaching design thinking to representatives of 20 arts groups. PHOTO: NATIONAL ARTS COUNCIL

NAC and UOB Finlab – whose goal is to assist businesses in their digitalisation journeys– are pumping S$240,000 into the Acceleration Programme For The Arts to equipmembers of the sector with skills in business finance, business management anddevelopment, and digital marketing.

The first batch of 38 participants hailed from 20 arts organisations, which included theatre company Wild Rice, choral group Vox Camerata, art gallery 39+ Art Space, dance company T.H.E. Dance Company and music school The Music Circle.

Tan said: “From the perspective of business owners and operators, the challenges faced by those in the arts sector are similar to those of other sectors – from clearly knowing their customers and managing the messaging of their value, to how they can leverage their resources, activities and partners for better business outcomes.”

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Damian Kim, Meta’s managing director (Singapore), addressing the participants at the last session of the UOB-NAC Acceleration Programme For The Arts. PHOTO: NATIONAL ARTS COUNCIL

Kong Yi Ling, senior art manager at art space The Culture Story, said: “We were given a lot of information, and it’s a question of us sitting down together with our teams later, looking at all these points, and figuring out how to strategise around them… Many art groups certainly need support in various areas, such as branding, marketing and digitalising.”

Other participants felt that there were issues raised that needed to be addressed on a national level; these are not areas that individual arts companies can put into effect on their own.

Dr Shahril Salleh, founder and artistic director of Vox Camerata, said: “Different companies have different resources – and the smaller ones will struggle to put some of these lessons into effect. For instance, the issue of digitalising our arts offerings to expand our audience base beyond Singapore really needs to be tackled by the government. In Australia, there’s the Australian Digital Concert Hall, which is designedto bring live arts into the digital realm. A Herculean effort like that cannot possibly be undertaken by any single company alone.”

On the whole, however, the participants said many of the lessons had been useful, including a hands-on video-making course to create short videos using their camera phones, and tips on how to use the CapCut free video editing tool.

Uob And Nac Press Release - Uob And Nac Team Up To Help Arts Sector On Digitalisation Journey
The UOB-NAC Acceleration Programme For The Arts included a hands-on video-making lesson on creating short videos using camera phones and the CapCut free video editing tool. 
PHOTO: NATIONAL ARTS COUNCIL

Tan said: “That these arts companies have continued to defy the odds and still be here today is a strong testament to not only their grit, but also their approach of continually looking for new ways to reach out and stay relevant. With interesting new technologies like Web3 and the metaverse to broaden the horizons … I believe a more promising future for the arts, and the benefits that it brings, is waiting to happen.”

Shannon Lung, head of UOB FinLab, said that the next cohort of the programme will focus specifically on individual and self-employed artists to help them expand theirdigital skills. “We will build on the success of this programme, and refine and expandthe content to meet the changing needs of the arts industry.”

The course, to be run a few times over three years, is expected to benefit approximately 150 arts practitioners and 60 arts groups.

UOB and NAC team up to help arts sector on digitalisation journey

Featured Image For Uob And Nac Team Up To Help Arts Sector On Digitalisation Journey

Melvin Gan

Senior Lecturer, Ngee Ann Polytechnic

Melvin Gan is a senior lecturer at Ngee Ann Polytechnic’s School of Business and Accountancy, where he specialises in sustainability in business management, ESG reporting, digital marketing, consumer insights, and human-centered design thinking. A founding member of the Sustainability Module Team, he has been instrumental in developing specialised curricula such as Corporate Governance and Reporting for Sustainable Business and has contributed to the growth of the Business Sustainability and Digitalisation specialisation.

Joyce Goh

Consultant & Trainer, CSO Centre

  • Singapore Institute of Banking & Finance (IBF) accredited trainer.
  • Ngee Ann Polytechnic associate lecturer.
  • Featured in a book on carbon trading (碳交易的28堂课) published by Taiwan Central News Agency in 2024.

Joyce was former Commercial Director at Climate Impact Exchange (CIX), a global carbon solutions provider established by Temasek Holdings, Singapore Exchange, DBS Bank & Standard Chartered in Singapore. She was hired as part of the founding team and represented CIX in multiple public forums on decarbonisation, market development and green finance.

Joyce has close to 20 years of experience in the financial industry. She has helmed leadership roles at Singapore Exchange, Goldman Sachs and Credit Suisse across various business and operation units. At CIX, she worked with C-Suites, NGOs and financiers on decarbonisation solutions, global carbon market development, as well as alignment with the UN Sustainable Development Goals (SDGs) for long term impact and business resilience.

Lance Ng

Consultant & Trainer, CSO Centre

  • Singapore Institute of Banking & Finance (IBF) accredited trainer.
  • Ngee Ann Polytechnic associate lecturer.
  • Founder of CSO Centre.

Lance is an FSA Credential Holder and GRI Certified Sustainability Professional. Throughout his corporate career, he has worked at JPMorgan, Citibank and Singapore Exchange. As a marketing and corporate communications consultant, his clients have included DBS, Singtel, UOB, Bank of Singapore as well as many other government organisations, SMEs and startups.

He currently specializes in helping corporates with ESG and sustainability reporting as a trainer and consultant. His courses have been taken by individuals and companies from all over the world and accredited by the Institute of Banking & Finance (Singapore). He is also an associate lecturer with Ngee Ann Polytechnic for various sustainability-related courses.

Online programme

Start Smart Programme

Designed for business owners to enhance their digital capabilities through practical learning, this programme takes businesses to the next level.

Online programme

Start Smart Programme

Designed for business owners to enhance their digital capabilities through practical learning, this programme takes businesses to the next level.

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