UOB FinLab

Tagging a way towards organic growth

Featured Image For Tagging A Way Towards Organic Growth

Acepac International is taking an organic and paced approach to growth. The company, which specialises in supplying packaging products and materials to the likes of global logistics giant DHL and local pioneer and leader in e-commerce logistics, SingPost, is now looking to expand its operations to value-added services such as international procurement and project management.

According to Acepac International’s Head of Operations K.S. Ho, growing organically also requires the company to stay relevant and adapt to the economy. The company has opted to go down this route by digitalising their manual business processes that had been in place since it started.

“Before joining The FinLab, we had already started using Optical Character Recognition (OCR) software,” said K.S. “We want to use the OCR for our customers’ POs (purchase orders), as the software can capture information into our system, such as the PO number, name and address, and generate the invoice. This can make our documents more consistent and error-free.

The solution would also help us save on labour, because if a customer comes with a PO with 11 line items, you don’t have to have to manually key in the individual line items 11 times, especially as you need to check for accuracy,” K.S. said.

Joining The FinLab introduced Acepac to innovations they have not seen, such as Spotto, an Australia-based IoT start-up which has developed a ‘tag’ that can be placed on any object to give it an online identity and record. Acepac saw that the tags could enhance the Warehouse Management System (WMS) and help them better monitor and manage their inventories, so they started their pilot with Spotto during The FinLab’s programme.

“Unlike the software we’ve bought before, Spotto’s technology operates in the cloud and helps us view our inventory through a dashboard that can be accessed from mobile or laptop devices anywhere. This can help us to scale as we can process the goods and information real-time and with more efficiency,” K.S. said.

“We’ve been giving feedback to Spotto, which has helped them to develop and improve on their product-market fit. It’s a good collaboration process and we are looking forward to bringing the partnership to a higher level after the pilot,” he added.

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Tagging a way towards organic growth

Featured Image For Tagging A Way Towards Organic Growth

Melvin Gan

Senior Lecturer, Ngee Ann Polytechnic

Melvin Gan is a senior lecturer at Ngee Ann Polytechnic’s School of Business and Accountancy, where he specialises in sustainability in business management, ESG reporting, digital marketing, consumer insights, and human-centered design thinking. A founding member of the Sustainability Module Team, he has been instrumental in developing specialised curricula such as Corporate Governance and Reporting for Sustainable Business and has contributed to the growth of the Business Sustainability and Digitalisation specialisation.

Joyce Goh

Consultant & Trainer, CSO Centre

  • Singapore Institute of Banking & Finance (IBF) accredited trainer.
  • Ngee Ann Polytechnic associate lecturer.
  • Featured in a book on carbon trading (碳交易的28堂课) published by Taiwan Central News Agency in 2024.

Joyce was former Commercial Director at Climate Impact Exchange (CIX), a global carbon solutions provider established by Temasek Holdings, Singapore Exchange, DBS Bank & Standard Chartered in Singapore. She was hired as part of the founding team and represented CIX in multiple public forums on decarbonisation, market development and green finance.

Joyce has close to 20 years of experience in the financial industry. She has helmed leadership roles at Singapore Exchange, Goldman Sachs and Credit Suisse across various business and operation units. At CIX, she worked with C-Suites, NGOs and financiers on decarbonisation solutions, global carbon market development, as well as alignment with the UN Sustainable Development Goals (SDGs) for long term impact and business resilience.

Lance Ng

Consultant & Trainer, CSO Centre

  • Singapore Institute of Banking & Finance (IBF) accredited trainer.
  • Ngee Ann Polytechnic associate lecturer.
  • Founder of CSO Centre.

Lance is an FSA Credential Holder and GRI Certified Sustainability Professional. Throughout his corporate career, he has worked at JPMorgan, Citibank and Singapore Exchange. As a marketing and corporate communications consultant, his clients have included DBS, Singtel, UOB, Bank of Singapore as well as many other government organisations, SMEs and startups.

He currently specializes in helping corporates with ESG and sustainability reporting as a trainer and consultant. His courses have been taken by individuals and companies from all over the world and accredited by the Institute of Banking & Finance (Singapore). He is also an associate lecturer with Ngee Ann Polytechnic for various sustainability-related courses.

Online programme

Start Smart Programme

Designed for business owners to enhance their digital capabilities through practical learning, this programme takes businesses to the next level.

Online programme

Start Smart Programme

Designed for business owners to enhance their digital capabilities through practical learning, this programme takes businesses to the next level.

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