UOB FinLab

The F&B and Retail Reset: Turning Growth into Profit

Join us for an engaging, eye-opening session where industry leaders and operators unpack the realities of scaling F&B and retail businesses in today’s high-cost environment — and share practical strategies to turn growth into sustainable profit.

Fb Masterclass Kv Latest Website - The F&Amp;B And Retail Reset: Turning Growth Into Profit

Gain practical insights that SME owners and operators can apply immediately to improve profitability, strengthen operations, and scale more effectively in today’s challenging environment.

  • How to scale from one outlet to multiple locations while maintaining profitability and operational control
  • Practical ways to streamline operations, optimise manpower, and build systems that support sustainable growth
  • How digital tools and AI can enhance productivity, decision-making, and customer engagement

Programme Highlights

Learn how F&B and retail businesses can redesign their operations, leverage technology, and build stronger foundations to grow sustainably — while staying agile in a rapidly evolving market.

Registration

Opening Address

Paul Kan
Paul Kan
Country Head
SME Banking (Emerging Enterprise)
UOB

Trust Before Transaction – What Digital Success Really Looks Like for SMEs

  • How businesses build trust before monetisation
  • Why SMEs should stop leading with promotions
  • What “trust” actually looks like in content and social media
Moderated by:
Reginald Koh 1 - The F&Amp;B And Retail Reset: Turning Growth Into Profit
Reginald Koh
Founder
The Financial Coconut
Speakers:
Laura Kantor 1 - The F&Amp;B And Retail Reset: Turning Growth Into Profit
Laura Kantor
Head of Marketing
SEA, Canva
Vanessa Tan Stryv - The F&Amp;B And Retail Reset: Turning Growth Into Profit
Vanessa Tan
Chief Marketing Officer
Stryv
Don Siah 1 - The F&Amp;B And Retail Reset: Turning Growth Into Profit
Don Siah
Owner
Diamond Ateliers

GenAl Masterclass

  • Understanding Generative Al in the SME
  • How smart SMEs tum Al into a real business too
  • Practical Al use cases for everyday business
  • Wrap-up and next steps
Ahsan Uddin Shan Ngee Ann Poly - The F&Amp;B And Retail Reset: Turning Growth Into Profit
Ahsan Uddin Shan
Senior Lecturer
School of Film and Media Studies
Ngee Ann Polytechnic

Livestream Masterclass

  • Livestream Commerce in the SME context
  • Structure Over “Just Going Live”
  • Livestream for Sales & Engagement
  • Live Demo
Angie Phang Ngee Ann Poly - The F&Amp;B And Retail Reset: Turning Growth Into Profit
Phang Shu Qing Angie
Senior Lecturer
School of Business & Accountancy
Ngee Ann Polytechnic

How Mentorship Support Grant can help your business

Q&A

Networking

Co-Organised with:

Online programme

Start Smart Programme

Designed for business owners to enhance their digital capabilities through practical learning, this programme takes businesses to the next level.

Online programme

Start Smart Programme

Designed for business owners to enhance their digital capabilities through practical learning, this programme takes businesses to the next level.

Don't miss out on the latest Digitalisation and Sustainability trends, insights and more!

Bridge ideas and innovation, subscribe to the FinLab Connect now!