Felix shares how you can truly understand your customer’s needs, desires and pain points to deliver better products or services
Felix shares ways to review how your business brings value to customers and how you can better serve them by integrating complementary products and innovating current offerings
Felix shares key considerations when deciding how your products or services are being delivered and how you are reaching out to customers
Felix explores the different types of relationship companies can establish with customers and urge businesses to think about the relationship each customer segment expects them to establish and maintain
Felix explores the different types of revenue streams and their respective advantages and drawbacks
Felix explores the various types of resources companies have and encourage businesses to review how they are being used to meet current business needs
Felix examines the activities that businesses are engaged in and encourage businesses to re-evaluate the benefits and costs of these activities and consider the application of technology to improve efficiency
Felix shares the potential benefits from partnerships with suppliers or other businesses and encourages businesses to think of ways to further enhance collaborations to bring value to your business
Felix identifies characteristics of different cost structures and prompts businesses to consider the use of technology to alleviate cost incurred for acquiring resources and engaging in various business activities
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What a great and useful tool!